Have a question about an order, privacy, or our policies? We are happy to help.
Location
Merwede 104
2911EC, Nieuwerkerk aan den IJssel
The Netherlands
Products are made to order through a third-party fulfilment partner. If an item arrives damaged, defective, misprinted, or incorrect, email us within 14 days of delivery.
Please include your order number, a short description of the issue, and clear photo evidence so we can review the claim.
Privacy, terms, returns, and company details are all available in our legal notice and policy pages.
Shipping costs are calculated at checkout, and estimated delivery times are shown there as well. Delays can happen due to production or shipping factors outside our control.
Because products are made to order, we do not accept returns or exchanges for sizing mistakes, change-of-mind purchases, or incorrectly placed orders. Defective, damaged, misprinted, or incorrect items must be reported within 14 days of delivery. Read the full details on our Refunds and Returns page.
You can review our Privacy Policy, Terms & Conditions, and Legal Notice anytime from the footer.